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Influential Communication

Available from: 5/06/2019

Where to publish: www.luxotticalearning.com.au

Provider: Luxottica Institute of Learning

Contact: Nikki Byrne, [E] iol@luxottica.com.au, [P] 02 8336 8616

Learning Objectives

  • Understand why health practitioners need to be influential communicators
  • Understand the Universal Principles of Influence
  • Be able to apply the Universal Principles of Influence in practical settings
  • Understand the ethics of influencing with integrity
  • Understand the theory of influential communication
  • Be able to alter their communication style to be more influential
  • Create a personal plan to become more influential and to use the power of words to be more influential with your customers.

Max points awarded: 2.00

Session Information

Name
Influential Communication
Activity Type
Non Clinical
Therapeutic?
No
Manufacturer/Supplier?
No
Points for attending & Passing Assessment
2.00

NameActivity TypeTherapeutic?Manufacturer/
Supplier?
Points for attending &
Passing Assessment
Influential CommunicationNon ClinicalNoNo2.00