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Influential Communication

Provider: Luxottica Institute of Learning

Contact: Nikki Byrne, [E] nikki@mivision.com.au, [P] 02 8336 8616

Learning Objectives

  • Understand why health practitioners need to be influential communicators
  • Understand the Universal Principles of Influence
  • Be able to apply the Universal Principles of Influence in practical settings
  • Understand the ethics of influencing with integrity
  • Understand the theory of influential communication
  • Be able to alter their communication style to be more influential
  • Create a personal plan to become more influential and to use the power of words to be more influential with your customers

Max CPD hours awarded: 3.75

Session Information

Name
Influential Communication
Clinical?
No
Interactive?
No
Therapeutic?
No
Duration of CPD Session/Module
1.75
Duration of CPD Session/Module inclusive of Assessment Component
3.75