Influential Communication
Provider: Luxottica Institute of Learning
Contact: Nikki Byrne, [E] nikki@mivision.com.au, [P] 02 8336 8616
Learning Objectives
- Understand why health practitioners need to be influential communicators
- Understand the Universal Principles of Influence
- Be able to apply the Universal Principles of Influence in practical settings
- Understand the ethics of influencing with integrity
- Understand the theory of influential communication
- Be able to alter their communication style to be more influential
- Create a personal plan to become more influential and to use the power of words to be more influential with your customers
Max CPD hours awarded: 3.75
Session Information
Name |
---|
Influential Communication |
Clinical? |
No |
Interactive? |
No |
Therapeutic? |
No |
Duration of CPD Session/Module |
1.75 |
Duration of CPD Session/Module inclusive of Assessment Component |
3.75 |