Influential Communication
Available from: 12/12/2019
Where to publish: www.luxotticalearning.com.au
Provider: Luxottica Institute of Learning
Contact: Nikki Byrne, [E] iol@luxottica.com.au, [P] 02 8336 8616
Learning Objectives
- Understand why health practitioners need to be influential communicators
- Understand the Universal Principles of Influence
- Be able to apply the Universal Principles of Influence in practical settings
- Understand the ethics of influencing with integrity
- Understand the theory of influential communication
- Be able to alter their communication style to be more influential
- Create a personal plan to become more influential and to use the power of words to be more influential with your customers
Max points awarded: 2.00
Session Information
Name |
---|
Influential Communication |
Activity Type |
Non Clinical |
Therapeutic? |
No |
Manufacturer/Supplier? |
No |
Points for attending & Passing Assessment |
2.00 |