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Influential Communication

Available from: 12/12/2019

Where to publish:

Provider: Luxottica Institute of Learning

Contact: Nikki Byrne, [E], [P] 02 8336 8616

Learning Objectives

  • Understand why health practitioners need to be influential communicators
  • Understand the Universal Principles of Influence
  • Be able to apply the Universal Principles of Influence in practical settings
  • Understand the ethics of influencing with integrity
  • Understand the theory of influential communication
  • Be able to alter their communication style to be more influential
  • Create a personal plan to become more influential and to use the power of words to be more influential with your customers

Max points awarded: 2.00

Session Information

Influential Communication
Activity Type
Non Clinical
Points for attending & Passing Assessment