You are here: Home > Institute of Excellence (CPD) > CPD Events > One Clear Path for Optometrists – Effective Communication in Times of Crisis (Webcast)

One Clear Path for Optometrists - Effective Communication in Times of Crisis (Webcast)


Learning Objectives

  • Understand the importance of clear, concise, regular communication
  • Stay socially connected whilst being physically distanced
  • Develop different communication tools to use with staff, patients, banks, landlords, family and friends
  • Develop strategies for Difficult Conversations
  • Create simple frameworks to separate the problem from the emotion
  • Understand how to deliver important messages regarding change to your staff and patients
  • Understand the concept of Information Overload – it’s not about more information but better quality information
  • Understand the importance of physical wellbeing to reduce stress

Max points awarded: 1.00

Session Information

Name
Effective Communication in Times of Crisis
Activity Type
Non Clinical
Therapeutic?
No
Manufacturer/Supplier?
No
Points for attending & Passing Assessment
1.00

Acknowledgement of Country

In the spirit of reconciliation Optometry Australia acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respects to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.