OWA ECO CPD Evening with Grant Fisher
Date: 20/04/2021 (AWST)
Venue: FJ Clark Building, QEII Medical Centre, Nedlands, WA, 6004
Provider: Optometry WA
Contact: OWA Office, [E] email@example.com, [P] (08) 9321 2300
- Understanding a persons preferred communication and behavioural style.
- Know specifically how to treat people the way they want to be treated vs the way you want to be treated to achieve a win / win outcome.
- How to diffuse tense / awkward situations through the appropriate communication and behavioural style
Max CPD hours awarded: 1
|Computers Have Manuals—Why Not People?|
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|Duration of CPD Session/Module inclusive of Assessment Component|