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OWA ECO CPD Evening with Grant Fisher

Date: 20/04/2021 (AWST)

Venue: FJ Clark Building, QEII Medical Centre, Nedlands, WA, 6004

Provider: Optometry WA

Contact: OWA Office, [E] admin@optometrywa.org.au, [P] (08) 9321 2300

Learning Objectives

  • Understanding a persons preferred communication and behavioural style.
  • Know specifically how to treat people the way they want to be treated vs the way you want to be treated to achieve a win / win outcome.
  • How to diffuse tense / awkward situations through the appropriate communication and behavioural style

Max CPD hours awarded: 1

Session Information

Name
Computers Have Manuals—Why Not People?
Clinical?
No
Interactive?
No
Therapeutic?
No
Duration of CPD Session/Module
1
Duration of CPD Session/Module inclusive of Assessment Component
1