OWA ECO CPD Evening with Grant Fisher
Date: 20/04/2021 (AWST)
Venue: FJ Clark Building, QEII Medical Centre, Nedlands, WA, 6004
Provider: Optometry WA
Contact: OWA Office, [E] admin@optometrywa.org.au, [P] (08) 9321 2300
Learning Objectives
- Understanding a persons preferred communication and behavioural style.
- Know specifically how to treat people the way they want to be treated vs the way you want to be treated to achieve a win / win outcome.
- How to diffuse tense / awkward situations through the appropriate communication and behavioural style
Max CPD hours awarded: 1
Session Information
Name |
---|
Computers Have Manuals—Why Not People? |
Clinical? |
No |
Interactive? |
No |
Therapeutic? |
No |
Duration of CPD Session/Module |
1 |
Duration of CPD Session/Module inclusive of Assessment Component |
1 |