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SAY it so they SEE it: Interactive workshop on eye health communication

Date: 8/07/2025 ()

Venue: Online, AUSTRALIA

Provider: The Optical Company

Contact: Hannah Peltzer, [E] hannahp@theopticalco.com.au, [P] 0432090533

Activity Outline

Proudly Presented by The Optical Company

This discussion based, interactive session aims to enhance optometrists' communication skills to ensure that patients not only hear but truly understand their eye health information. By focusing on clear, empathetic, and patient-centered communication, optometrists can improve patient outcomes and satisfaction.

• Develop strategies to convey clinical information in an understandable manner, fostering informed decision-making.

• Refine techniques to effectively understand and address patient concerns, ensuring a two-way communication process.

• Implement approaches tailored to patients' cultural, linguistic, and cognitive needs, promoting inclusivity.

• Facilitate collaborative discussions that respect patient autonomy and integrate their values into care plans.

• Engage in self-assessment to identify areas for improvement and apply feedback to enhance patient interactions.


To register for this webinar please go to: https://events.teams.microsoft.com/event/cb1032c0-a411-496d-9c96-e77994e54d1d@321a2172-3913-40d4-b65b-11d9ec5b7cc6

Learning Objectives

  • Enhance Patient-Centered Communication
  • Cultivate Active Listening Skills
  • Adapt Communication for Diverse Populations
  • Promote Shared Decision-Making
  • Reflect on Personal Communication Practices

Max CPD hours awarded: 1.5

Session Information

Name
SAY it so they SEE it: Interactive workshop on eye health communication
Clinical?
No
Interactive?
Yes
Therapeutic?
No
Duration of CPD Session/Module
1.5
Duration of CPD Session/Module inclusive of Assessment Component
1.5

Acknowledgement of Country

In the spirit of reconciliation Optometry Australia acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respects to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.