One Clear Path for Optometrists - Effective Communication in Times of Crisis (Webinar)
Learning Objectives
- Understand the importance of clear, concise, regular communication
- Stay socially connected whilst being physically distanced
- Develop different communication tools to use with staff, patients, banks, landlords, family and friends
- Develop strategies for Difficult Conversations
- Create simple frameworks to separate the problem from the emotion
- Understand how to deliver important messages regarding change to your staff and patients
- Understand the concept of Information Overload – it’s not about more information but better quality information
- Understand the importance of physical wellbeing to reduce stress
Max hours awarded: 1.00N
Session Information
| Name |
|---|
| Effective Communication in Times of Crisis |
| Activity Type |
| Non Clinical |
| Therapeutic? |
| No |
| Manufacturer/Supplier? |
| No |
| Points for attending & Passing Assessment |
| 1.00 |