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Influential Communication

Available from: 5/06/2019

Where to publish:

Provider: Luxottica Institute of Learning

Contact: Nikki Byrne, [E], [P] 02 8336 8616

Learning Objectives

  • Understand why health practitioners need to be influential communicators
  • Understand the Universal Principles of Influence
  • Be able to apply the Universal Principles of Influence in practical settings
  • Understand the ethics of influencing with integrity
  • Understand the theory of influential communication
  • Be able to alter their communication style to be more influential
  • Create a personal plan to become more influential and to use the power of words to be more influential with your customers.

Max points awarded: 2.00

Session Information

Influential Communication
Activity Type
Non Clinical
Points for attending & Passing Assessment

NameActivity TypeTherapeutic?Manufacturer/
Points for attending &
Passing Assessment
Influential CommunicationNon ClinicalNoNo2.00

Acknowledgement of Country

In the spirit of reconciliation Optometry Australia acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respects to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.