Eyecare Plus General Manager Simon Lewis
By Rhiannon Riches
Eyecare Plus has rated highest in the most recent Canstar Blue survey comparing optical stores in Australia.
Eyecare Plus is the only optometry provider to be awarded five stars for overall patient satisfaction in the wide-ranging survey.
The independent optometrists also scored the maximum five stars for other sub-categories including service and advice, range of products available, customer service, accessibility of the store and after sale service – as well as four stars for value for money.
‘This proves that patients really appreciate our members’ independent and thorough approach to optometry,’ Eyecare Plus General Manager Simon Lewis said.
‘We don’t have big marketing budgets but we do have a big commitment to excellence, and it’s great to see that being acknowledged by the public,’ he said.
‘This win for Eyecare Plus is a big win for independent optometry, as every other provider surveyed is part of a large corporation.
‘This proves there is still strong demand for quality eye care and that the public understand the importance of a thorough eye examination in preventative eye health,’ Simon said.
For more information about the Canstar Blue survey, go to https://www.canstarblue.com.au/health-beauty/optometrists/
Tagged as: Patient management