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Optometry Australia has written to the publisher of Insight highlighting our concerns regarding a recently published article on the closure of Big W Optical. We share this letter with you.

The Mr Ryan referred to in our letter, is Peter Ryan, director of retail consultancy firm Red Communications who provided commentary on the closure to Insight.

Mr Coleby Nicolson, Insight’s publisher has responded to our letter, noting our comments and seeking additional clarification on the issues we raised.

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